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Privacy policy

This Privacy Policy describes how iffjewelry.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels [ADD OR SUBTRACT ANY OTHER TRACKING TECHNOLOGIES USED].
Disclosure for a business purpose: shared with our processor WORDPRESS [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION].

Order information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers [INSERT ANY OTHER PAYMENT TYPES ACCEPTED]), email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor WORDPRESS [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION. FOR EXAMPLE, SALES CHANNELS, PAYMENT GATEWAYS, SHIPPING AND FULFILLMENT APPS].


Customer support information

Examples of Personal Information collected: [MODIFICATIONS TO THE INFORMATION LISTED ABOVE OR ADDITIONAL INFORMATION AS NEEDED]
Purpose of collection: to provide customer support.
Source of collection: collected from you.
Disclosure for a business purpose: [ADD ANY VENDORS USED TO PROVIDE CUSTOMER SUPPORT]
[INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]

[INSERT FOLLOWING SECTION IF AGE RESTRICTION IS REQUIRED]

Minors

The Site is not intended for individuals under the age of [INSERT AGE]. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Data categories and retention periods

IFFjewelry processes the following personal data:

  • Identity, address and contact details: title, surname, name, address, delivery and billing address, e-mail address, telephone number. The above data is kept until the account is deactivated or after three years of inactivity;
  • Order-related data: transaction number, purchase details, purchase amount, purchase history, invoice payment data, product return.
    The above data is kept until the account is deactivated or after three years of inactivity. However, the invoice is kept for 10 years in accordance with the applicable legal requirements;
  • Data on means of payment: credit card number, date of expiry of the credit card, visual cryptogram (which is immediately deleted).
    The above data is not retained by IFFjewelry
  • Cookies:13 months

Cookie policy

A cookie is a very small text file that websites, visited by the user, send to the user’s computer or mobile device.

IFFjewelry processes different types of cookies:

  • Necessary cookies: these are cookies necessary for the operation of our website and for the core services that form an integral part of it. They allow you to use the main features of our website.
  • Advertising cookies: these are cookies used to present advertisements or to send you information tailored to your interests on our website or outside.
  • Functional cookies: these are cookies that provide you with certain features that are not essential for accessing the service but that significantly improve your visitor experience.
  • Analytical cookies: these are cookies that allow us to understand the use, traffic and usage volumes as well as the performance of our website.

Regarding necessary cookies, in accordance with the applicable regulations, your consent is not required.

Regarding advertising, functional and analytical cookies your consent is necessary and can be withdrawn at any time.

Regarding analytical cookies, please note that:

  • We use the “Google Analytics” module that implies the transfer of data to the company operating this module, namely Google Inc., located in Mountain View (USA);
  • The data processed are the IP address, the user’s Internet domain name, the pages visited and their number, the number of displays per page, the length of time spent on each page, the number of clicks, the name and version of the Internet user’s web browser, the user’s operating system, the timestamp of access to the website and the pages visited on the website.

Analytical cookies will only be activated and used on the website if you give your consent to their use via the banner that is displayed when you visit the website’s home page.

You can choose to accept only technical cookies, to accept all cookies, or to change your choices and consents, at any time, in the cookie preference settings, by clicking on the corresponding buttons in the banner that is displayed at the bottom of the home page when you first visit the website.

In any case, you can also change your cookie preferences on your Internet browser, according to the instructions for each of them, whose links are available below:

Internet explorer: http://windows.microsoft.com/en-us/windows7/block-enable-or-allow-cookies

Safari: http://support.apple.com/kb/PH19255?viewlocale=en_UK

Chrome: https://support.google.com/chrome/answer/95647?hl=en&hlrm=fr&hlrm=en

Opera https://help.opera.com/en/latest/web-preferences/#cookies

Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

In this regard, you may refuse the use of Cookies by changing the settings of your web browser as follows:

– On Internet Explorer:

1.Go to Tools & Internet Options

2.Click on the “Privacy” tab.

3.Click on the Advanced button, tick the “Ignore automatic cookie handling” box

– On Firefox:

1.At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP), then select Options

2.Select the Privacy panel

3.Set the Retention Rules to: use custom settings for history

4.Untick Accept cookies

– On Google Chrome:

1.Click on the Chrome menu icon

2.Select Settings

3.Click on Show Advanced Settings

4.In the “Privacy” section, click on Content Settings

5.Select “Block sites from setting any data”